London - Hybrid, 1 day a week in the office
Opportunities like this don't come around often. Join a highly respected and sought-after in-house pensions team where your expertise will be valued, challenged, and celebrated - all on a rewarding 12-month fixed-term contract.
This is a fantastic opportunity to bring your DB and DC scheme expertise into an environment where your work directly supports members and contributes to the smooth running of a well-managed pension scheme.
With a hybrid working model requiring just one day per week in the office, this role offers the perfect balance of professional challenge, flexibility, and purpose.
What makes this role stand out?
- In-house opportunity: Work on one established scheme with depth and consistency - no juggling multiple clients or projects.
- Hybrid working: Enjoy the structure of weekly in-office collaboration with the freedom of remote flexibility.
- Team culture: Join a supportive and collaborative team that takes pride in delivering high-quality service to its members.
Your responsibilities will include:
- Processing both automated and manual calculations for Defined Benefit (Final Salary, Career Average, Cash Balance) and Defined Contribution scheme members - including retirements, transfers, deaths, and leavers.
- Managing your own caseload to meet service level agreements and quality standards.
- Liaising with the Administration Manager on complex or sensitive cases.
- Authorising and checking the work of other pension administrators.
- Handling regular monthly tasks and supporting payroll processing deadlines.
- Offering practical support to team members and dealing with member queries via phone and email in a friendly, professional manner.
- Conducting one-to-one member appointments to discuss retirement options.
- Supporting general administration, including resolving queries via the member portal and other inbound communications.
What we're looking for:
- Strong experience administering both DB and DC pension schemes.
- A good understanding of pensions legislation and scheme governance.
- Accuracy, attention to detail, and the ability to manage your own workload.
How to Apply
To apply for this position, please send a copy of your CV including the job reference number.
To find out more or for a confidential chat to discuss any other roles, please call us directly on 01279 859000, we would be delighted to speak with you.
