A rare in-house opportunity you don't want to miss.
Join a highly respected and sought-after in-house pensions team where your expertise will be valued, your skills challenged, and your contribution genuinely recognised. This 12-month fixed-term contract offers the chance to make a real impact - supporting members directly while ensuring the smooth and compliant running of a well-managed pension scheme.
If you're ready to move away from the constant client juggling of consultancy life and focus your attention on one established, well-run scheme, this could be the perfect next step.
Why this role stands out:
- 💼 True in-house experience: Work with depth and continuity on one established scheme - no competing priorities, just quality service and meaningful outcomes.
- 🏡 Hybrid balance: One day a week in the office gives you the perfect mix of collaboration, flexibility, and autonomy.
- 🤝 Supportive culture: Be part of a close-knit, collaborative team that takes genuine pride in delivering exceptional service to members.
Your responsibilities will include:
- Processing both automated and manual calculations for Defined Benefit (Final Salary, Career Average, Cash Balance) and Defined Contribution scheme members - including retirements, transfers, deaths, and leavers.
- Managing your own caseload to meet service level agreements and quality standards.
- Liaising with the Administration Manager on complex or sensitive cases.
- Authorising and checking the work of other pension administrators.
- Handling regular monthly tasks and supporting payroll processing deadlines.
- Offering practical support to team members and dealing with member queries via phone and email in a friendly, professional manner.
- Conducting one-to-one member appointments to discuss retirement options.
- Supporting general administration, including resolving queries via the member portal and other inbound communications.
What we're looking for:
- Strong experience administering both DB and DC pension schemes.
- A good understanding of pensions legislation and scheme governance.
- Accuracy, attention to detail, and the ability to manage your own workload.
How to Apply
To apply for this position, please send a copy of your CV including the job reference number.
To find out more or for a confidential chat to discuss any other roles, please call us directly on 01279 859000, we would be delighted to speak with you.
