Tired of ticking boxes? Ready to make a real impact in pensions?
This is your chance to do more than just process data - step into a Senior Pensions Technician role where your experience matters, your ideas are heard, and your work genuinely makes a difference. Join a top UK outsourcing organisation that's reshaping what "great service" means, offering flexible working, big challenges, and a team that's got your back.
What You'll Be Doing:
As a Senior Pensions Technician, you'll be the backbone of top-tier service delivery-collaborating on projects, leading with insight, and building strong client relationships. You'll be trusted to:
* Deliver first-class customer service while meeting key service level targets.
* Spot and escalate risks, complaints, and breaches swiftly and effectively.
* Review systems and processes with a critical eye-suggesting smarter, sharper ways of working.
* Support your team and management across all aspects of service delivery.
* Own your role in delivering scheme events, cyclical work, and high-impact projects.
* Keep technical knowledge sharp and share insights across the team.
What You Bring to the Table:
* A sharp eye for detail and the ability to spot and resolve errors with confidence.
* Strong written communication skills-especially when it comes to technical, complex topics.
* A proactive mindset-anticipating issues and assessing risks before they arise.
* A dedication to getting it right the first time, every time.
What's in It for You:
* Remote flexibility - balance your life with smarter working.
* Generous holiday allowance and a competitive pension scheme.
* Clear progression paths and support for your professional development.
* A culture that values teamwork, learning, and innovation.
How to Apply
To apply for this position, please send a copy of your CV including the job reference number.
To find out more or for a confidential chat to discuss any other roles, please call us directly on 01279 859000, we would be delighted to speak with you.
