Join a Leading Pensions Consultancy as a DC Pension Administrator
Are you an experienced DC Pension Administrator ready for your next challenge? This is your chance to step into a pivotal role with a highly respected pensions consultancy known for its dynamic team culture and commitment to professional growth.
You'll be part of a forward-thinking environment where your expertise is valued, and your development is a priority. If you're looking for a role that offers real career progression within a collaborative and supportive setting, this opportunity is not to be missed.
Position Overview
The DC Pension Administrator will play a crucial role in delivering exceptional service to both scheme members and clients, ensuring all service level agreements and performance standards are met. The successful candidate will serve as a senior point of reference on technical issues and non-standard cases, while also mentoring and supporting junior associates.
Responsibilities
- Deliver exceptional service by responding to member and client queries for DC pension schemes with accuracy, professionalism, and care.
- Drive performance excellence by ensuring all service level agreements and performance standards are consistently met or exceeded.
- Be the go-to expert for technical pension matters, providing senior-level insight and solutions across the team.
- Raise the bar by reviewing, challenging, and quality-checking work produced by junior team members to ensure high standards.
- Inspire and develop talent by mentoring, training, and supporting less experienced colleagues as they grow in their roles.
- Take the lead on challenges by contributing to complex projects and helping resolve escalated complaints with a calm, solutions-focused approach.
- Champion continuous improvement by identifying areas for service enhancement and clearly communicating actionable recommendations.
Requirements
- Proven experience in administering occupational pension schemes, especially DC schemes
Benefits
- Competitive salary with a 10% bonus
- Generous pension scheme and 25 days annual leave
- Comprehensive private medical insurance and group income protection
- Hybrid/ flexible working
How to Apply
To apply for this position, please send a copy of your CV including the job reference number.
To find out more or for a confidential chat to discuss any other roles, please call us directly on 01279 859000, we would be delighted to speak with you
