Pensions Client Manager

Pensions Client Manager
Perm
Third Party Administration
Any UK office, Hybrid working
London
£100000 - £850000 per annum
CB18676

Any UK office, Hybrid working

Lead the Future of Pensions Onboarding & Transformation

Are you ready to shape how new clients experience one of the most forward-thinking pensions providers in the industry?

We're looking for a strategic leader with the vision and drive to elevate how onboarding is delivered across a fast-growing, ambitious business.

In this high-impact role, you'll take charge of onboarding journeys from introduction, to full integration, ensuring every client transition is seamless, efficient, and aligned with strategic goals.

You'll have the freedom and backing to redefine how onboarding and change are delivered, lead a skilled team, and collaborate across departments to deliver exceptional client experiences that stand out in the market.

Why this role stands out:
* Own the end-to-end onboarding strategy for new clients and complex change initiatives
* Champion innovation and continuous improvement across client services
* Shape experiences that build trust and long-term partnerships from day one
* Be part of a fast-moving, growing business where your ideas won't get stuck in committee

Requirements
* Proven senior leadership experience in pensions administration onboarding
* Demonstrated ability to manage complex projects and change initiatives
* Exceptional leadership skills in building high-performing teams
* Analytical and problem-solving focus for continuous improvement
* Essential defined benefits pensions administration experience

Benefits
* Competitive remuneration package with car allowance, bonus scheme and benefits
* Flexible working opportunities and generous annual leave allowance
* Comprehensive development programmes, including technical and non-technical training

How to Apply

To apply for this position, please send a copy of your CV including the job reference number.


To find out more or for a confidential chat to discuss any other roles, please call us directly on 01279 859000, we would be delighted to speak with you.

Christine Brannigan, BA (Hons) FIRP

Director
01279 859000